BOOKS
101
Secrets of Highly Effective Speakers: Controlling Fear, Commanding
Attention
by Caryl Rae Krannich, 1998
Be
Assertive: The Positive Way to Communicate Effectively
by Beverley Hare, 1997
Communicating
at Work
by Tony, Ph.D. Alessandra, Phil, Ph.D. Hunsaker, Anthony J. Alessandra,
Phillip Hunsaker (Contributor), 1993
Communication
Skills & Strategies: Guidelines for Managers at Work
by Jerry A. Dibble, Beverly Y. Langford (Contributor), T. E. Langford,
1994
Effective
Listening Skills (Business Skills Express)
by Dennis M., Ph.D. Kratz, Abby Robinson Kratz, Art James Productions,
Art James, Dennis Kraty, 1995
Feedback
Toolkit: 16 Tools for Better Communication in the Workplace
by Rick Maurer
How
to Prepare, Stage, & Deliver Winning Presentations
by Thomas Leech
How
to Win Friends and Influence People
by Dale Carnegie
Listening:
The Forgotten Skill (A Self-Teaching Guide)
by Madelyn Burley-Allen
Nonverbal
Communication Workbook
by Joseph De Vito
The
Art of Communicating: Achieving Interpersonal Impact in Business
(Fifty-Minute Series)
by Bert Decker, 1997
The
Art of Giving & Receiving Feedback (Ami How-To Series)
by Shirley Poertner
The
Art of Talking So That People Will Listen: Getting Through to Family,
Friends, and Business Associates
by Paul W. Swets, 1992
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VIDEOS
Delivering
Successful Presentations (1992)
available at Amazon
Interpersonal
Communication Skills (1997)
Starring: Debra Sutch, et al.
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